Points to note.
- Mam said that one of the staff had been "nasty" to her but the circumstances weren't clear to me. Seemed to have been an incident in a dining area where the residents were being marshalled by the staff and Mam complained about their treatment and said she got treated quite rudely. Mam may just be finding it difficult to adjust to the regime there. There has to be a certain amount of regimentation, I'd guess.
- I'm not sure whether Mam is keen on attending church EVERY day. Is this compulsory? Can someone check?
- Mam also claimed (and I'm sure this is incorrect) that her medications had been withdrawn.
Today (Thursday 21st) there has been a call at the door from a man from the pensions service. He had a form with my name written into one of the fields but not my phone number. I assume he wanted to talk to Peter - it concerns transferring the handling of Mam's financial affairs (at least, the pensions aspect of this) into someone else's hands now that Mam can't really do this herself.
Can you give me an indication that any of you are bothering to read this stuff?
Paul
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